Experiencing issues with Chrome not saving passwords can be frustrating and can disrupt your browsing experience. Whether Chrome won’t save passwords or the offer to save passwords isn’t appearing, this guide will help you troubleshoot these issues and restore Chrome’s password-saving functionality.
Quick Fixes to Try First
- Restart Chrome and your computer.
- Ensure you’re using the latest version of Chrome.
- Check your internet connection.
Enable Offer to Save Passwords
If Chrome doesn’t offer to save passwords, the feature might be disabled. Follow these steps to ensure it’s enabled:
Windows, macOS, Linux
- Open Chrome.
- Click the three-dot menu in the top-right corner and select Settings.
- Navigate to Autofill and click Passwords or go directly to chrome://settings/passwords.
- Ensure the option Offer to save passwords is toggled on.
Android
- Open the Chrome app.
- Tap the three-dot menu and select Settings.
- Scroll to Passwords and ensure Save passwords is enabled.
iOS
- Open the Chrome app.
- Tap the three-dot menu and select Settings.
- Go to Passwords and make sure Save passwords is turned on.
Check Never Saved List
Chrome might not save passwords if a site is added to the ‘Never Saved’ list. Here’s how to check and remove sites from this list:
- Go to chrome://settings/passwords.
- Scroll to the Never Saved section.
- Find the site you want to remove and click the X next to it.
Clearing Corrupted Password Data
Corrupted data can sometimes prevent Chrome from saving passwords. Clearing browsing data might help:
- Open Chrome and go to Settings.
- Navigate to Privacy and Security and select Clear Browsing Data.
- Choose Advanced, set the Time range to All time, and select Passwords and other sign-in data.
- Click Clear data.
Sync Issues with Passwords
If you have sync issues, your passwords might not save correctly:
- Go to Settings and click You and Google.
- Ensure Sync is on. If not, click Turn on sync and sign in to your Google Account.
- Click Manage sync and ensure Passwords is checked.
Chrome Settings for Password Saving
Double-check that Chrome settings are correctly configured for password saving:
- Visit chrome://settings.
- Ensure Autofill and Passwords are set to save passwords.
- Access the Password Checkup via passwords.google.com to review and manage saved passwords.
Keyboard Shortcuts for Quick Access
Use these keyboard shortcuts for quick access to settings:
- Windows: Alt + F (opens Chrome menu)
- macOS: Command + , (opens Chrome settings)
Conclusion
By following these steps, you should be able to resolve the issue of Chrome not saving passwords. Remember to keep your browser updated and regularly check your settings to ensure smooth functionality. For more information, refer to Google Chrome Help.