How to Fix Chrome Camera Not Working

Introduction

Experiencing issues with your Chrome camera not working can be frustrating, especially during important video calls. Whether it’s a chrome webcam not detected problem or difficulty in granting permissions, this guide will help you troubleshoot and fix these issues effectively. Let’s explore how to allow camera Chrome access and ensure smooth video calling experiences.

Quick Fixes to Try First

  • Restart your computer and Chrome browser.
  • Ensure the camera is not being used by another application.
  • Update Chrome if an update is waiting.
  • Disable any browser extensions that might interfere with the camera.

Granting Camera Permissions in Chrome

To ensure your camera works correctly, you must grant the necessary permissions.

  1. Open Chrome and click the three dots in the top-right corner to open the menu.
  2. Select Settings > Privacy and security > Site settings.
  3. Under Permissions, click Camera.
  4. Choose Sites can ask to use your camera. If Don’t allow sites to use your camera is selected, no site can use it.
  5. Check the Not allowed to use your camera list. If the site you need is there, select it and change Camera to Allow.

These steps follow Google’s guide to using your camera and microphone in Chrome. For every permission Chrome can grant, see our site settings guide. If Chrome is managed by your work or school, your administrator may control these settings.

Checking Site-Specific Settings

If your camera is not detected on specific sites, you may need to adjust site-specific settings.

  1. Visit the website where the camera is not working.
  2. To the left of the web address, click the View site information icon.
  3. Select Site settings.
  4. Under Permissions, find Camera and set it to Allow.

Choosing the Right Camera in Chrome

If you have more than one camera, make sure Chrome is using the one you want.

  1. Open chrome://settings/content/camera in a new tab.
  2. Select the Down arrow at the top and choose your camera.
  3. Try your video call again.

OS-Level Camera Permissions

Ensure your operating system grants Chrome access to the camera. This varies by platform.

Windows

  1. Select Start > Settings > Privacy & security > Camera.
  2. Turn on Camera access and Let apps access your camera.
  3. Chrome is a desktop app, not a Microsoft Store app, so turn on Let desktop apps access your camera.

macOS

  1. Choose Apple menu > System Settings, then click Privacy & Security in the sidebar.
  2. Click Camera.
  3. Turn on Google Chrome. You may need to quit and reopen Chrome before it can use the camera.
  4. If you use Screen Time, also check that the camera is allowed there. See Apple’s guide if the built-in camera isn’t working on your Mac.

Linux

Linux permissions may vary based on your distribution. Ensure your user group has access to the camera, or check your system settings for application permissions.

Fixing Camera for Video Calls

For issues during video calls, follow these additional steps:

  1. Leave the call and rejoin it.
  2. Clear the site’s cookies and cached files: More > Delete browsing data.
  3. Turn off extensions that might use the camera at chrome://extensions.
  4. Restart Chrome, then restart your computer, and try the call again.
  5. If the camera still does not work, contact its manufacturer.