Key Takeaways
- Clearing browser cache can often resolve the ERR_HTTP2_PROTOCOL_ERROR.
- Disabling conflicting extensions may fix the HTTP/2 protocol error in Chrome.
- Resetting the network stack can help resolve persistent issues.
- Ensure Chrome is updated to the latest version to prevent compatibility problems.
- Different operating systems may require unique steps to fix the error.
Quick Fixes to Try First
If you’re encountering the ERR_HTTP2_PROTOCOL_ERROR in Chrome, try these quick solutions first:
- Clear your browser’s cache and cookies.
- Disable all extensions temporarily to check for conflicts.
- Restart your router and computer.
- Update Chrome to the latest version.
- Try accessing the website in Incognito mode.
Understanding the ERR_HTTP2_PROTOCOL_ERROR in Chrome
The ERR_HTTP2_PROTOCOL_ERROR is a common issue faced by users when browsing with Chrome. This error occurs when there’s a problem with the HTTP/2 protocol, which is responsible for faster web page loading. It can be caused by outdated browsers, corrupted cache, or network conflicts. Here’s how to troubleshoot and fix the issue on various platforms.
How to Fix the ERR_HTTP2_PROTOCOL_ERROR on Windows
- Clear Cache and Cookies:
- Open Chrome and click on the three-dot menu in the top-right corner.
- Select Settings.
- Navigate to Privacy and Security > Clear Browsing Data.
- Select All Time from the time range dropdown.
- Check Cookies and other site data and Cached images and files.
- Click Clear data.
- Disable Extensions:
- Type
chrome://extensionsin the address bar and press Enter. - Toggle off all extensions to disable them.
- Restart Chrome and check if the error persists.
- Type
- Reset Network Stack:
- Press Windows + R keys to open the Run dialog.
- Type
cmdand press Ctrl + Shift + Enter to open Command Prompt as administrator. - Enter the following commands one by one, pressing Enter after each:
netsh int ip resetnetsh winsock resetipconfig /flushdns
- Restart your computer.
- Update Chrome:
- Open Chrome and click on the three-dot menu.
- Go to Help > About Google Chrome.
- Chrome will check for updates and install them if available.
- Restart Chrome.
Fixing the ERR_HTTP2_PROTOCOL_ERROR on macOS
- Clear Cache and Cookies:
- Open Chrome, click on the three-dot menu, and go to Settings.
- Select Privacy and Security > Clear Browsing Data.
- Choose All Time, then check Cookies and other site data and Cached images and files.
- Click Clear data.
- Disable Extensions:
- Type
chrome://extensionsin the address bar and press Return. - Toggle off each extension to disable them.
- Restart Chrome.
- Type
- Reset Network Stack:
- Open the Terminal application (use Spotlight search by pressing Cmd + Space).
- Run the following commands:
sudo dscacheutil -flushcachesudo killall -HUP mDNSResponder
- Enter your password if prompted, then restart your Mac.
- Update Chrome:
- Open Chrome, click on the three-dot menu, and navigate to Help > About Google Chrome.
- Install any available updates, then restart Chrome.
Resolving ERR_HTTP2_PROTOCOL_ERROR on Linux
- Clear Cache and Cookies:
- Open Chrome, click the three-dot menu, and select Settings.
- Go to Privacy and Security > Clear Browsing Data.
- Select All Time and check Cookies and other site data and Cached images and files.
- Click Clear data.
- Disable Extensions:
- Go to
chrome://extensionsin the address bar. - Disable all extensions by toggling them off.
- Restart Chrome.
- Go to
- Reset Network Stack:
- Open a terminal window.
- Execute the following commands:
sudo iptables -Fsudo systemctl restart network-manager
- Restart your Linux machine.
- Update Chrome:
- Open a terminal and type
sudo apt-get update. - Then execute
sudo apt-get --only-upgrade install google-chrome-stable. - Restart Chrome.
- Open a terminal and type
How to Address ERR_HTTP2_PROTOCOL_ERROR on Android and iOS
While mobile platforms require slightly different approaches, the core solutions remain the same. Follow these steps to resolve the error on your mobile device:
Android
- Clear Cache and Cookies:
- Open Chrome, tap the three-dot menu, and select Settings.
- Navigate to Privacy and Security > Clear browsing data.
- Select All Time, then check Cookies and site data and Cached images and files.
- Tap Clear data.
- Disable Extensions: Note that Chrome for Android does not support extensions, so this step can be skipped.
- Update Chrome:
- Open the Google Play Store.
- Search for Google Chrome.
- If an update is available, tap Update.
iOS
- Clear Cache and Cookies:
- Open Chrome, tap the three-dot menu, and go to Settings.
- Select Privacy > Clear Browsing Data.
- Choose All Time and select Cookies, Site Data, and Cached Images and Files.
- Tap Clear Browsing Data.
- Update Chrome:
- Open the App Store.
- Tap on your profile icon at the top right corner.
- Scroll down to see pending updates and update Chrome if available.
Frequently Asked Questions
What causes ERR_HTTP2_PROTOCOL_ERROR?
This error is typically caused by issues with the HTTP/2 protocol, such as corrupted cache, outdated browser versions, or network conflicts.
Does clearing cache affect saved passwords?
No, clearing the cache does not affect saved passwords or autofill information. It only removes temporary data stored by the browser.
Can extensions cause ERR_HTTP2_PROTOCOL_ERROR?
Yes, conflicting or outdated extensions can cause the HTTP/2 protocol error. Disabling them can help identify and resolve the issue.
Is it safe to reset the network stack?
Yes, resetting the network stack is safe and can resolve various connectivity issues without affecting your personal data.
How often should I update Chrome?
It’s recommended to keep Chrome updated at all times to ensure optimal performance and security. Check for updates regularly.
In conclusion, the ERR_HTTP2_PROTOCOL_ERROR in Chrome can be resolved through several methods, including clearing cache, disabling extensions, resetting the network stack, and ensuring your browser is up to date. Follow the platform-specific steps outlined above to fix the error and enjoy a seamless browsing experience.