A blank white page in Chrome is most often caused by an extension, old files in Chrome’s cache, or a graphics problem. Start with the test that tells you which: open the same page in an Incognito window (More, the three dots at the top right, > New Incognito Window).
- It works in Incognito: an extension or saved site data is the cause. Go to the first two fixes below.
- It is white in Incognito too: skip to updating Chrome and turning off graphics acceleration.
- It is white in another browser too: the site or your network is the problem, not Chrome. Restart your modem and router, or try again later. Google’s help for crashes and pages that won’t open gives the same advice.
If your pages turn black rather than white, see how to fix a black screen in Chrome.
Fix 1: Turn off extensions
- Select More > Extensions > Manage extensions.
- Turn off all of your extensions and reload the white page.
- If it now loads, turn the extensions on one at a time, reloading each time, until the page goes white again. Remove that extension.
These are the steps in Google’s help for videos and games that won’t play, which uses the same test for blank videos and games.
Fix 2: Delete Chrome’s cached files
- Select More > Delete browsing data.
- Choose a time range, or All time to clear everything.
- Check Cached images and files. Deleting cookies too can help, but it signs you out of most sites.
- Select Delete data.
Google’s guide to deleting browsing data explains what each item removes. Cached images and files are parts of pages Chrome keeps so they open faster on your next visit.
Fix 3: Update Chrome
Select More > Help > About Google Chrome. Chrome checks for an update. If you see Relaunch, select it. Our page on updating Chrome covers every device.
Fix 4: Turn off graphics acceleration
If every page is white, even in Incognito, Chrome may be having trouble with your graphics chip.
- Go to
chrome://settings/system. - Turn off Use graphics acceleration when available.
- Select Relaunch.
Our guide to hardware acceleration problems explains how to check whether the graphics chip is the cause, and when to turn the setting back on.
Fix 5: Reset Chrome’s settings
Select More > Settings > Reset settings > Restore settings to their original defaults > Reset settings. Google’s reset help says your bookmarks and passwords are kept. Your search engine, startup pages and site permissions go back to the defaults, and your extensions are turned off.
White screen on Android
- Open Chrome and tap More (the three dots to the right of the address bar) > Delete browsing data.
- Choose a time range, then tap More options.
- Check Cached images and files and tap Delete data.
- If pages are still white, update Chrome from the Play Store. Our Chrome for Android page links to it.
White screen on iPhone or iPad
- Open Chrome and tap More > Delete Browsing Data.
- Next to Time Range, choose how far back to go.
- Tap Browsing Data, check Cached Images and Files and tap Confirm.
- Tap Delete Browsing Data.
- If that does not help, update Chrome from the App Store. Our Chrome for iPhone and iPad page links to it.