If Chrome shows the text of a page but not its pictures, first check that Chrome is allowed to show images. Go to Settings > Privacy and security > Site settings > Images and make sure Sites can show images is selected. If it already is, an extension or Chrome’s saved files are the next suspects.
Check the Images setting for all sites
Chrome has a setting that can stop every site from showing images. From Google’s site settings help:
- Select the three-dot More menu > Settings.
- Select Privacy and security > Site settings.
- Select Images.
- Select Sites can show images. If you see sites listed under Not allowed to show images, remove the ones you want to see.
Check the setting for one site
If images are missing on one site only, that site may have its own setting.
- Go to the site.
- To the left of the web address, select View site information.
- Select Site settings.
- Set Images to Allow, then reload the page.
If a Reset permissions button is there, selecting it returns that site to your default settings.
Reload without the cache
To reload the page while ignoring the copies Chrome has cached, press:
- Ctrl + Shift + R or Shift + F5 on Windows and Linux
- ⌘ + Shift + R on a Mac
These shortcuts are from Google’s Chrome keyboard shortcuts list.
Test in Incognito, then check extensions
Open the page in an Incognito window with Ctrl + Shift + N (⌘ + Shift + N on a Mac). If the images appear there, Google’s advice for media that won’t load is to check your extensions and saved data:
- Select More > Extensions > Manage Extensions.
- Turn off all your extensions and reload the page.
- If the images come back, turn extensions on one at a time to find the one blocking them, and select Remove on it.
Delete cached images and files
Chrome remembers text and images from pages you’ve visited so they open faster next time. If saved copies are the problem, clear them:
- Select More > Delete browsing data.
- Choose All time as the time range.
- Check Cached images and files, and uncheck anything you want to keep.
- Select Delete data.
Google’s browsing data guide explains what each option removes.
Some images missing on a secure site
Secure (https) sites sometimes embed images that aren’t secure, and by default Chrome blocks that insecure content on secure sites. If a few images are missing on an https page and the rest of the page is fine, this may be why, and it is for the site owner to fix. You can allow insecure content for a specific site in its Site settings, but only do that for sites you trust.
Still no images?
- Update Chrome. Select More > Help > About Google Chrome and select Relaunch if it asks. Our update guide covers every platform.
- Reset Chrome’s settings. Settings > Reset settings > Restore settings to their original defaults > Reset settings returns site permissions to their defaults. Google says your bookmarks and saved passwords aren’t deleted or changed.
- Pages slow as well? If whole pages are slow to arrive, not just the images, see fixing slow page loading.