Google Chrome is a widely-used browser, but users often encounter DNS and connection errors such as ERR_NAME_NOT_RESOLVED and ERR_CONNECTION_TIMED_OUT. These issues can disrupt your browsing experience by preventing access to websites. This guide provides comprehensive solutions for resolving common Chrome DNS and connection errors across different platforms.
Quick Fixes to Try First
- Refresh the page using Ctrl+R (Windows) or Cmd+R (Mac).
- Check if other websites are accessible.
- Try using a different browser to see if the issue is specific to Chrome.
- Ensure your internet connection is active and stable.
- Restart your router or modem.
- Attempt to access the site using mobile data.
Windows Fixes
Flush DNS Cache
- Open Command Prompt as Administrator.
- Type
ipconfig /flushdnsand press Enter. - Run
ipconfig /releaseand thenipconfig /renew.
Change DNS Servers
- Go to Control Panel > Network and Internet > Network Connections.
- Right-click your connection and select Properties.
- Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.
- Choose Use the following DNS server addresses and enter:
- Google: 8.8.8.8, 8.8.4.4
- Cloudflare: 1.1.1.1, 1.0.0.1
- OpenDNS: 208.67.222.222, 208.67.220.220
Reset Winsock Catalog
- Open Command Prompt as Administrator.
- Type
netsh winsock resetand press Enter. - Restart your computer.
Reset TCP/IP Stack
- Open Command Prompt as Administrator.
- Run
netsh int ip resetand restart your computer.
Disable IPv6 Temporarily
- Open Network adapter properties.
- Uncheck Internet Protocol Version 6 (TCP/IPv6).
macOS Fixes
Flush DNS Cache
- Open Terminal.
- Run
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder. - Enter your password when prompted.
Change DNS Servers
- Open System Preferences > Network > Advanced > DNS.
- Add 8.8.8.8 and 8.8.4.4.
- Click OK and Apply.
Renew DHCP Lease
- Go to System Preferences > Network > Advanced > TCP/IP.
- Click Renew DHCP Lease.
Linux Fixes
Flush DNS Cache
- For systemd:
sudo systemd-resolve --flush-caches - For nscd:
sudo service nscd restart - For dnsmasq:
sudo service dnsmasq restart
Change DNS Settings
Edit your network settings or modify the /etc/resolv.conf file to include your preferred DNS servers.
Chrome-Specific Fixes
Clear Chrome DNS Cache
- Navigate to
chrome://net-internals/#dns. - Click Clear host cache.
Clear Socket Pools
- Go to
chrome://net-internals/#sockets. - Click Flush socket pools.
Clear Browsing Data
- Press Ctrl+Shift+Delete (Windows) or Cmd+Shift+Delete (Mac).
- Clear cached files and cookies.
Disable Prediction Service
- Go to Settings > Privacy and Security.
- Disable Preload pages for faster browsing.
Reset Chrome Settings
- Navigate to Settings > Reset settings > Restore settings to defaults.
Disable VPN or Proxy
- Check Settings > System > Open proxy settings.
- Ensure the proxy is off if not needed.
Check Experimental Features
- Visit
chrome://flags. - Search for DNS and network-related flags and reset them to default.
Android Fixes
Clear Chrome App Cache
- Go to Settings > Apps > Chrome > Storage.
- Tap Clear Cache.
Switch Between WiFi and Mobile Data
Try switching between WiFi and mobile data to see if the problem persists.
Reset Network Settings
- Open Settings > System > Reset > Reset Network Settings.
iOS Fixes
Reset Network Settings
- Go to Settings > General > Reset > Reset Network Settings.
Forget and Reconnect to WiFi Network
Forget the current WiFi network and reconnect to it to resolve connectivity issues.
Toggle Airplane Mode
Toggle Airplane mode on and off to refresh network connections.
Firewall and Antivirus
- Temporarily disable your firewall to test if it’s blocking Chrome.
- Ensure your antivirus is not blocking Chrome.
- Add Chrome to your firewall’s exception list.
- Check corporate firewall or proxy settings if applicable.
Advanced Solutions
- Verify if your ISP is blocking the site.
- Use a VPN to determine if the issue is location-based.
- Check the hosts file for incorrect entries:
- Windows:
C:\Windows\System32\drivers\etc\hosts - Mac/Linux:
/etc/hosts
- Windows:
- Run a network diagnostics tool for further insights.
By following these steps, you should be able to resolve most Chrome DNS and connection errors, ensuring a smoother browsing experience. If problems persist, consider reaching out to your network administrator or ISP for further assistance.